Last updated: 31/05/2026
Thank you for choosing Veyra by Woo.
Every order is carefully prepared and beautifully packaged before being dispatched. We want your jewellery to arrive safely and ready to be enjoyed.
Processing Times
Each Veyra piece is thoughtfully prepared by hand before being dispatched.
Some items are available and ready to ship, while others are made to order. Estimated processing times will be displayed on the individual product page where applicable.
Ready to Ship Pieces
Orders are typically dispatched within 1–3 working days.
Made to Order Pieces
Please allow up to 7–10 working days for your piece to be carefully created and prepared for dispatch.
If your order contains both ready-to-ship and made-to-order items, your order will usually be dispatched once all items are ready.
Should there be any unexpected delays, we will contact you as soon as possible to keep you informed.
UK Delivery
We currently offer shipping throughout the United Kingdom.
Standard Delivery
Estimated delivery: 2–5 working days
Express Delivery
Express Delivery may be selected at checkout for an additional charge.
Please note that Express Delivery applies to the shipping method only and does not reduce the processing or creation time required for made-to-order pieces.
Estimated delivery: 1–2 working days following dispatch.
The additional Express Delivery charge will be displayed at checkout before payment is completed.
International Delivery
We currently do not offer international shipping.
If international shipping is available, delivery times will vary depending on destination and customs processing.
Please note that any customs duties, taxes, or import charges are the responsibility of the customer.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched.
Please allow a short period for tracking information to update after receiving your dispatch confirmation.
Delivery Delays
While we do our best to ensure timely delivery, delays can occasionally occur due to factors outside our control, including:
- Postal service disruptions
- Severe weather conditions
- Customs processing
- Public holidays
Veyra by Woo cannot be held responsible for delays caused by third-party delivery services.
Incorrect Addresses
Please ensure your shipping address is entered correctly when placing your order.
We cannot accept responsibility for orders delivered to an incorrect address provided at checkout.
If you notice an error, please contact us as soon as possible and we will do our best to help before your order is dispatched.
Lost or Damaged Parcels
If your order arrives damaged or appears to have been lost in transit, please contact us as soon as possible.
We will work with the delivery provider to investigate the issue and help find a suitable resolution.
Contact Us
If you have any questions regarding shipping or delivery, please don’t hesitate to get in touch via our Contact US page.
Thank you for supporting Veyra by Woo.
Everyday elegance, beautifully made.