Last updated: 31/05/2026
At Veyra by Woo, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, contact us, or subscribe to our communications, we may collect certain personal information, including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information (processed securely through our payment providers)
- Order history
- IP address and device information
- Website usage information collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer service and support
- Communicate with you regarding your order
- Prevent fraudulent transactions
- Improve our website, products, and customer experience
- Comply with legal and regulatory obligations
Where you have given consent, we may also use your information to send marketing communications about new collections, products, promotions, and updates.
Marketing Communications
If you choose to subscribe to our newsletter or marketing communications, we may contact you by email with updates, promotions, and news from Veyra by Woo.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We only share your information where necessary to operate our business and fulfil your orders.
This may include trusted third-party service providers such as:
- Payment processors
- Delivery and shipping providers
- Website hosting providers
- Analytics services
- Marketing and email communication platforms
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and help us improve our services.
Cookies may be used for:
- Website functionality
- Performance and analytics
- Security
- Marketing and advertising purposes
You can manage or disable cookies through your browser settings at any time.
For more information, please refer to our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.
Order information may be retained for record-keeping, tax, and regulatory purposes.
Your Rights
If you are located in the United Kingdom, European Economic Area (EEA), or another jurisdiction with applicable privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Data Security
We take reasonable measures to protect your personal information and use secure systems and trusted service providers to process and store your data.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
Any updates will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the details provided on our Contact page.
Thank you for trusting Veyra by Woo.
Veyra by Woo — everyday elegance, beautifully made.